Unveil our unique methodology and dedicated team structure for credit insurance. Trust us to safeguard your financial future and help achieve your business goals.
Our Four Steps Approach
1. Listen & Understand
At the heart of our approach is our commitment to truly listening to you and understanding your unique needs. We start with in-depth conversations to understand your organisation’s specific challenges and goals.
This fundamental step ensures that every solution we develop is customised to your exact requirements and expectations.
2. Analyse & Design
Once we have fully understood your needs and the underlying data, it’s time to carry out a detailed analysis. We use our expertise and in-depth industry knowledge to develop a customised solution that offers your company the best protection.
This step also involves constant communication with you to ensure that we go to market at the right time with the programme that suits you best.
3. Negotiate & Place
Once the ideal programme is designed, we negotiate terms with the insurers, advocate on your behalf and use our relationships with our network to secure the optimum cover at competitive prices.
You then choose from the various offers we submit to you and we ensure that the final solution is placed correctly and according to your specifications.
4. Implement & Support
Once your insurance programme is in place, our team remains actively involved in its day-to-day management.
We provide ongoing support and advice when applying for credit limits, negotiate with insurers on your behalf, help you settle claims and make adjustments as your business evolves. Our commitment to support ensures that your insurance programme is continually adapted to your changing needs and provides you with security and stability.
Risk Management
- Satisfaction and acceptance rates
- Development of credit limits
- Development of your client portfolio’s scoring
- Deductions by credit insurers
- Response times
Claims Management
- Loss ratio
- Reported claims
- Guaranteed, indemnified and recovered claims
Assistance & Consulting
- Manual for policy management
- Network satisfaction survey
- Legal, economic and sectoral monitoring
Your Dedicated Team
Account Director
- programme design,
- contractual expertise,
- negotiations with the insurers,
- tender process management
Risk Officer
- credit limits optimisation,
- appeals to the underwriters,
- information on the buyers
Account Manager
- day-to-day policy management,
- trainings for your teams,
- claim support,
- reporting
